What We Do  /  Business Process Outsourcing
BUSINESS PROCESS OUTSOURCING

Comprehensive Customer Care & Support

With a fully-staffed team of impactful, high-energy contact center experts, Interapt has the tools to manage the entire customer support lifecycle for your business.

Though support calls can be challenging, we infuse every interaction with positivity and empathy, delivering exceptional service to your customers and associates, and our representatives are well-versed in a variety of industries and situations. From scripted customer service and appointment setting to expert tech support and lead generation, we’re here to solve your contact center needs so you can focus on key business initiatives.

Comprehensive Customer Care & Support

With a fully-staffed team of impactful, high-energy contact center experts, Interapt has the tools to manage the entire customer support lifecycle for your business.

Though support calls can be challenging, we infuse every interaction with positivity and empathy, delivering exceptional service to your customers and associates, and our representatives are well-versed in a variety of industries and situations. From scripted customer service and appointment setting to expert tech support and lead generation, we’re here to solve your contact center needs so you can focus on key business initiatives.


OUR CAPABILITIES

Tech Support

  • 24/7 Technical Support
  • Issue Resolution
  • Basic to Complex
  • Inbound and Outbound

Inbound Contact Center Support

  • Appointment Setting
  • Sales Leads Qualification
  • Scripted Customer Service
  • Sales Order Processing

Sales & Marketing Support

  • Demand Generation
  • Cold Calling
  • Marketing Campaigns
  • Product & Services Sales


OUR PROMISE TO YOU


Exceptional Quality


Our team strives to exceed expectations in every interaction. Representatives undergo extensive training, preparing them to deliver the best service in the industry.


Dedicated Program Management


Who do you call for status updates or for an emergency issue? There won’t be any lost time, because we’ll provide you a single point of contact.


Comprehensive Reporting


Our team doesn’t only solve your customer needs. We also provide dynamic workforce management and business intelligence insights to your team, helping us lower costs and reduce call volumes.


Flexible & Scalable


Our team will grow with you. We’re nimble and agile, so we can quickly respond and adjust as needed.


Strategic Guidance


We view all of our clients as trusted partners. We’ll work with you to assess and address your needs, ensuring our work aligns with your broader business objectives.

READY TO GET STARTED?

Let's start solving your challenges today.

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Contact Info

Address:

815 West Market Street
Louisville, KY 40202
Phone:
(502) 203-1125
Email:
info@interapt.com

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